Empowering Excellence in
Maintenance Logistic Systems

SME is a smart and intuitive work order management application for propertymaintenance that efficiently assists your organization in managing, monitoring andexpediting maintenance services for multiple buildings.

What is SME?

For organizations that are challenged in the maintenance of multiple facilities, SME anticipates and streamlines the management of building maintenance services to ensure service level compliance, and create economies. Originally developed to serve public sector organizations, SME integrates work order requests from directors and maintenance providers into one single platform, allowing upper management and top executives to monitor tasks and maintenance jobs performed in their buildings.

Managing hundreds of work orders and maintenance providers across multiple regions and buildings can be a logistical challenge, often leading to costly emergency
maintenance, inefficiencies, resource drain and regulatory or service level challenges.

The SME application addresses this by simply consolidating all maintenance work orders from your managed buildings into a single, digital hub.

Centralized Efficiency: Streamline work order management by having all requests in one place. This eliminates the need for disparate systems and enhances overall efficiency.

Timely Responses: Address maintenance issues promptly, reducing downtime and ensuring uninterrupted operations.

Resource Optimization: Gain a comprehensive overview of maintenance needs across buildings, allowing for optimal resource allocation and reduced operational costs.

Data-Driven Insights: Access real-time analytics and reporting for informed decision-making, enabling proactive maintenance planning.

Centralized Efficiency: Streamline work order management by having all requests in one place. This eliminates the need for disparate systems and enhances overall efficiency.

Timely Responses: Address maintenance issues promptly, reducing downtime and ensuring uninterrupted operations.

Resource Optimization: Gain a comprehensive overview of maintenance needs across buildings, allowing for optimal resource allocation and reduced operational costs.

Data-Driven Insights: Access real-time analytics and reporting for informed decision-making, enabling proactive maintenance planning.

How SME Improves Your Building Maintenance Operation

Easy process – Submit a work order, assign and approve.The Building Director submits a service request.

The Regional Director receives the work order and assigns it to a maintenance supervisor.

The Maintenance Supervisor completes and sends back the work order to the regional director for approval.

The Executive role has access to reporting services. In this section, task maintenance categories and service requests can be visualized within the platform.

Multiple user groups with defined roles.

Building Director/Manager

Regional Director/Manager

Maintenance Supervisor

Executive

Help Desk

System Administrator

Elevate your maintenance management with SME and Consolidate all work
orders in one single place.

By implementing the SME application, you position your organization to achieve streamlined operations, substantial cost savings, and improved resource allocation. Embrace the future of maintenance management today. For inquiries or to schedule a demonstration, reach out to us.

Do you need more information?

Write us an email, we are willing to help you.

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CONTACT INFO

B7 calle Tabonuco, SUITE1603, Guaynabo, Puerto Rico 00968 Map, Teléfono Truenorth PR: 787-706-3033

Avenida Rómulo Betancourt #1304 Edificio Bella Vista Center 2, Santo Domingo, República Dominicana, 10111 República Dominicana: 809 692 8896 Map Email: info@truenorth.pr

Empowering Excellence in
Maintenance Logistic Systems

What is SME?

What Can SME Do for Your Organization

How SME Improves Your Building Maintenance Operation