Laura Reyes

Human Resources Manager

Professional Summary

Years of Experience10 years
Education LevelDegree in Business Administration
Industry AcumenBanking, Retail, Manufacturing, Consulting and Government

Professional Profile

Laura has over ten years in the field of Human Resources Management with a proven track record in delivering a diverse range of functions that support management and staff in achieving organizational goals. Mrs. Reyes has experience in providing internal employee development, team effectiveness and leadership development consulting to all levels of organization.

Summary of Key Experiences

Guide the startup and management of a full spectrum of HR operations including 200+ employee recruitment process to help opening a new company project (AVAL).

Structure and implements programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

Devises creative and cost-effective incentive and morale-boosting programs (including special events and an employee recognition program) that increase employee satisfaction and productivity.

Works closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures.

Reworks the new-hire orientation program to include HR information and company resources.

Answer benefit questions for managers and employees, as well as assist with problem solving. Acts as a liaison between employees and insurance carriers to resolve problems and clarify benefits. Assist with annual benefit renewals, including enrollment procedures.

Applies fundamental business and human resource concepts to establish and maintain effective work relationships with managers, the corporation, and the community; and maintain professional competence, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities. Handles information in a confidential manner.

Processes all salary changes due to merit increases, promotions, bonuses, and pay adjustments. And ensures that all necessary documents are received, information is entered into computer database, and forwarded to payroll.

Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.

Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.

Awarded: Growth Award (2009) and Commitment Award (2013)


Human Resources ManagementExpert
Recruitment and SelectionExpert
Benefits AdministrationExpert
Employment LawsExpert
Communication ProcessesExpert
Compensation and Wage StructureExpert
Performance ManagementExpert
Microsoft SQLClassifying Employees

Education and Affiliations

Interamerican University, Bayamón Campus – BBA in Human Resources Management. Cum Laude. 2004 How to create a Human Resources Department in any company Seminar- 2006 The Competent Supervisor Challenge Seminar- 2006 Employee Handbook Seminar- 2007 Labor Forum and Jurisprudence Seminars- 2007, 2010, 2013, 2015 Sexual Harassment, Discrimination and Domestic Violence in the workplace Seminar- 2013
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