Assign, Track, Manage and Resolve

Service Request Manager® (SRM) is a web application that enables you to manage, support, process and respond customized service requests; ensuring faster response time to system restores and user service with automated assignments and notifications.​



More than a Ticket System

Faster resolutions

Assign, track, manage, and resolve tickets effortlessly.


Reports & Dashboard

Easily view ticket status and response time.



Integrates with email and Azure DevOps to maximize productivity.

Provide customer service remotely

Solve customer issues quickly and efficiently from wherever you are – all you need is an internet connection and a laptop or cellphone.


Easy to Customize

Easy to set up and customize to your company’s and clients needs.


Sharis Silva

Project Manager Software

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