SRM provides clients with an in-depth customer service tool that helps manage services and support; documenting customer requests and interactions over time, making it easier to resolve complicated issues. ​
SRM is built to integrate with email and other Project management tools like Microsoft Azure DevOps.

More than a Ticket System

Faster resolutions

Assign, track, manage, and resolve tickets effortlessly.

Provide customer service remotely

Solve customer issues quickly and efficiently from wherever you are - all you need is an internet connection and a laptop or cellphone.

Reports & Dashboard

Easily view ticket status and response time.

Easy to Customize

Easy to set up and customize to your company’s and clients needs.


Integrates with email and Azure DevOps to maximize productivity.


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